STC numbers and codes are the quickest way to solve everyday Sawa and stc Saudi tasks: call support, check balance, recharge a voucher, transfer credit, activate a package, or get help when the app is not opening. This 2026 guide collects the most useful official STC customer service number and self-service codes in one clean reference for Saudi users.
Need to recharge before using a code or package? Buy STC Sawa cards from AR-PAY and keep the digital code ready before you dial a recharge string or activate your next Sawa bundle.
Quick list: STC numbers and codes you will use most
For customer care, call 900 from inside Saudi Arabia. From outside Saudi Arabia, STC lists +966 114 55 5555. To check Sawa balance, dial *166#. To recharge with a card, dial *155*RECHARGE CODE# or use SMS options. To transfer Sawa credit, use *133*recipient number*amount# or the equivalent SMS format to 900.
STC customer service numbers
STC’s official customer care page lists call 900 for phone support, live chat via mystc, Telegram services at 969, fax 8003030969, and +966 114 55 5555 for calls from outside Saudi Arabia. It also says users can send “help” to 900 for interactive SMS support.
900
Main STC customer care number inside Saudi Arabia. Use it for account help, technical support, complaints, and service questions.
+966 114 55 5555
Use this number when contacting STC from outside Saudi Arabia. Save it with the country code before traveling.
969
STC lists 969 for Telegram services. Use it when the support path you need is available through Telegram.
8003030969
STC lists this as the fax number on the customer-care page. Most users will use 900 or mystc first.
Send help to 900
A useful SMS route when you need interactive support but do not want to browse the app.
STC balance check code
The key STC balance check code is *166#. STC’s budget-control page says users can dial *166# to inquire about remaining balance, then press call. The same code is also referenced on STC pages for Sawa validity and KMMEL balance checks, so it is the first code to try when you need a fast balance view.
STC Sawa recharge codes
For recharge cards and electronic vouchers, STC’s FAQ explains several official options: dial *155*RECHARGE CODE#, send 155*RECHARGE CODE# to 1500, or send RECHARGE CODE space 155 to 900. The same STC help area also mentions postpaid-to-Sawa recharge and prepaid credit transfer formats. Review the current wording on STC’s device and recharge FAQ if your voucher screen shows different instructions.
Recharge by USSD
Dial *155*RECHARGE CODE# from the Sawa line, then press call. Replace RECHARGE CODE with the voucher number exactly as printed or delivered.
Recharge by SMS to 1500
Send 155*RECHARGE CODE# to 1500. This is useful if USSD does not respond but SMS works.
Recharge by SMS to 900
Send RECHARGE CODE space 155 to 900. Keep the confirmation message until the balance appears.
Recharge by calling 1500
STC pages also reference calling 1500 and entering the recharge card number. Use this when you prefer voice prompts over typing USSD strings.
STC credit transfer codes
For Sawa-to-Sawa credit transfer, STC lists a direct format: *133*recipient mobile number*amount# then call. The SMS version is amount space recipient number space 133 sent to 900. The sender must have enough credit, and STC states the transferred amount should be a multiple of 5, such as 5, 10, 15, or 20 SAR.
Request credit from another STC number
STC’s FAQ also lists a Transfer to Me request format: transfer amount space mobile number requested from space 170 sent to 900. Use it when you want another Sawa user to send credit to your number.
STC package activation codes
STC’s Sawa packages page says users can send 8000 to 900 for more details, and it lists package activation codes that are sent to 900. Examples on the current page include Sawa Hero 7360, Sawa Flex 240 7241, Sawa Share 7110, Sawa Like 7065, and Sawa Weekly 7025. Because package prices and names change, treat the official Sawa packages page as the live source before activating.
STC KMMEL code
For the KMMEL service, STC lists 1055 to 900 for activation, *166# to find out the balance status, and 1056 to 900 for deactivation. Check STC’s official KMMEL page before relying on the service, because eligibility and service behavior can change.
STC prepaid and postpaid mode codes
On the budget-control page, STC lists *800*1# to switch to prepaid mode, *800*2# to switch back to postpaid, and *800*0# to know the current mode. It also shows dialing *8 before a number to use the prepaid account for a call. These are more specialized than normal Sawa recharge codes, so read the service page first.
mystc app: when codes are not enough
STC says the mystc app lets users pay bills, check balance, subscribe to packages, and manage more services. Use the app when you need detail, invoices, package history, or a visual confirmation that an activation worked.
Can you call STC support with no credit?
STC’s mobile terms say that if the SIM card is still active, the customer can call the Technical Support Center 900 and emergency numbers even if there is no credit in the SIM card. This makes 900 important to save separately from recharge codes. See the relevant STC mobile terms for the full wording.
How to use this STC codes list safely
Before dialing any code, check three things: the SIM is an STC/Sawa Saudi line, the amount and recipient number are typed correctly, and the confirmation screen matches what you intend. For credit transfer and package activation, one wrong digit can send money to the wrong number or activate the wrong bundle.
If your main goal is checking voucher value and remaining credit, read the AR-PAY guide to STC gift card balance for a deeper look at recharge tracking and confirmation habits.
Codes are fastest when your account already has credit ready. Get an STC Sawa card from AR-PAY now and keep the digital voucher available before you dial *155*, activate a package, or transfer credit to another Sawa number.
FAQs
What is the main STC customer service number?
The main STC customer service number inside Saudi Arabia is 900. STC also lists +966 114 55 5555 for calls from outside Saudi Arabia.
What is the STC balance check code?
The STC balance check code is *166#. Dial it from your STC or Sawa line and press call to see the remaining balance when the service is available.
How do I recharge STC Sawa with a card?
Use *155*RECHARGE CODE# and press call, or send 155*RECHARGE CODE# to 1500, or send RECHARGE CODE space 155 to 900.
What is the STC credit transfer code?
For Sawa credit transfer, dial *133*recipient number*amount# or send amount space recipient number space 133 to 900. Check the amount and number before confirming.
How do I see STC Sawa package codes?
STC says users can send 8000 to 900 for Sawa package details. Package activation codes are sent to 900, but names and prices can change.
Can I call STC support if my SIM has no credit?
STC’s terms say an active SIM can call the Technical Support Center 900 and emergency numbers even if there is no credit in the SIM card.
